About Us
Hi, we are David and Lorraine, Owner operators of Supreme Clean and we have been cleaning carpets and furnishings for 24 years, We are certified firm of the institute of inspection cleaning and restoration certification (IICRC) And are members of the national carpet cleaning association ( N,C,C,A) We use the most up to date, state of the art equipment and the best eco friendly cleaning solutions. The majority of our cleaning is carried out with a truck mounted steam extraction system - the most powerful available today. This system restores carpets, and upholstery removing years of soil & harmful bacteria. Your carpets are left clean fluffy and almost dry to the touch.
As part of our ongoing effort to improve our already fantastic service, we also offer a unique “Perfect Care Programme”, (please add in link to “Perfect Care Programme” page) which helps our customers to spread the cost of cleaning, as well as knowing that Supreme Clean are on call to help with any queries, no matter how big or small!
10 Reasons to contact Supreme Clean
1. YOU WILL GET WHAT YOU EXPECT!
Not all spots can be removed from the carpet, just like not all stains come out of your clothes. Even though some of our clients have told us we perform miracle cleaning or have some special or secret cleaners, the truth is: we are cleaning properly to industry approved specifications. The cleaning is completed by trained, competent professionals able to remove anything that can be removed.
2. APPOINTMENT TIMES
None of this “I will be there between noon and five PM“ We will give you an appointment time of half an hour to an hour window of arrival. And if we are ever late we will call ahead and let you know
3. PROMPT RESPONSE
I usually have an opening within a week or two, but call early to avoid disappointment during busy times.
4. WE ANSWER THE PHONE LIVE
You can ring us anytime. We are available to take your calls during the day, evening and weekend. If you get our answering machine we will call you back as soon as possible.
5. HONEST PRICING
We promise no high-pressure sales gimmicks. The prices we quote you are fully inclusive. There are no extras - it includes all the solutions, machinery and man-power we need to get the job done right. We only have one standard of cleaning – thorough, professional & exhaustive.
6. MASTER CLEANER WITH YEARS OF EXPERIENCE
Our business is now in its 24rd year. Because of my education and experience, I can look at most spots and stains and tell you what you can expect the carpet to look like when we are finished. We use the most thorough cleaning method there is. Our method doesn’t leave a residue or cause shrinkage & is the most powerful cleaning process around. It cleans way down to the base of your carpet removing harmful bacteria and leaving your carpet clean and healthy.
7. I DON’T CUT CORNERS, I CLEAN THEM!
I take all the time needed to clean every square inch thoroughly. If you have had companies rush in and out in 15 minutes in the past you will be surprised to find out how long it takes to do the job properly.
8. FAST DRYING
The carpets will normally be dry between 2-4 hours, depending on the weather on the day of the clean and what type of sub floor you have.
9. YOUR CARPET WILL NEVER LOOK DIRTY AGAIN!
Cleaning and protecting next year at this years price. I will also include free spotting and intermittent traffic lane cleaning.If you join our perfect care programme.
10. MOST THOROUGH CLEANING EVER OR IT’S FREE.
We offer a lot more than the most thorough cleaning ever and a complete satisfaction guarantee. If we miss a spot or should a spot re-appear we will promptly return to re-clean it at our cost. If you are still not satisfied we will refund your money.
Furthermore, after I clean your carpet, if someone should accidentally track dirt in or spill on it, call me within one week and I will remove the spot or spill free!